I've built a reminder system on Seddon Hypnotherapy Centre

Clients get email reminders on the day of their visit but that vary depending on your needs.

You can also have text reminders as you have to pay for that. You would probably need to pay 8c a text which might add up if you want a lot of reminders sent.

remember special occasions with anniversary or birthday reminders

remind yourself & others about appointments, renewals & things to-do

be reminded anywhere with text message reminders & email reminders

plan ahead or manage tasks using a reminder calendar & day planners

make notes & lists about anything that you want to remember

34 Website Hosting Website Hosting refers to the service that allows a site to be stored on and accessed from the internet. For most organisations there are only two options in this regard: invest in a self-made infrastructure or find an external host. Figure 11. Website Hosting as a phase of the Website Development Cycle. While a small website with expert staff could probably undertake its own hosting, most customised infrastructures are created for busy Dynamic or 35 Transactional sites. This is because these sites are driven by a desire to retain total control of everything they do. As such, the only realistic option for the vast majority of firms is to seek the support of an independent Website Hosting company. Website Hosting companies number in the thousands. Yet, even a cursory review will show that they are not all the same. Some offer excellent value in terms of disk space, but have very poor service. Others have highly knowledgeable staff, but are undermined by bad technology. How can you identify the company that is right for you? The following process can be used to identify suitable candidates: Step 1. Collect References Ask your peers (e.g. via a trade organisation) how they handle their own sites. Step 2. Initial Screening Contact selected Hosts by email, outlining your requirements. Any company that fails to respond within a timely period can be eliminated. Step 3. Detailed Screening Ask about: • Site hosting & connectivity • Security arrangements • Customer service • Cost 36 Step 4: Evaluation and Decision The basic question is “Can this company meet our organisation’s needs, now and in the future”. If the answer is ‘yes’, the decision has been made and final negotiations can begin. Service Level Agreement (SLA) An SLA is a contract that stipulates commitments about the quality of service a Host will provide. Some of the most important aspects to include are: Availability At least 99.9% should be demanded as a minimum, though up to 100% is offered by many hosts. (Note: 0.1% equates to about 9 hours downtime per year.) Reliability At a maximum, no more than 1 or 2 unplanned outages should occur per year, i.e. the site should not be falling over every day. Responsiveness There should be no decline in the speed of the website below a certain agreed number of concurrent visitors, e.g. 1000. Website Addresses/Domain Names Every device on the internet has a unique number called an IP address attached to it, e.g. 123.456.789.012. However, strings of numbers are difficult to remember, so a parallel system is also available. 37 This allows addresses called ‘Domain Names’ to be created from alphabetical characters. A Domain Name is simply a textual label that corresponds to a numerical IP address. Many variations on the format of a web address are possible. This type of configuration is possible because a web address is composed of several different parts. These are: • Sub domain: By convention this is www – but can be different. • Second-level domain name: This is usually the name of your organisation. • Top-level domain name: This can include .com, .org, .ie, etc. Figure 12. The three main elements of a domain name. With regard to top-level domains, there is a huge variety to choose from. Some of these are open to anyone, others have highly restricted usage, e.g. .asia, .museum. A full list of top-level domains is shown below. Top level domains • .com: This was initially intended for commercial businesses, but may now be used for almost anything. • .edu: This is supposed to be used by educational institutions, particularly in the USA. 38 • .org: This is intended for the use of non-commercial organisations, e.g. • • .net: This was originally intended for organisations such as Internet Service Providers, but may now be used for almost anything. • .mil: This is intended for the military. • .gov: This is for the use of government websites, e.g. • .int: This is for the use of international organisations, e.g. • .eu: This is for the use of organisations or individuals based within the EU. • .biz: This is intended for businesses only. • .info: This is intended for any organisation that wants to publish informational content. • .museum: This is for museums. • .name: This is for personal names. • .pro: This is used for various professional organisations or individuals. • .coop: This is for the use of genuine co-operative organisations. • .aero: This is for the use of the aviation industry. • .jobs: This is proposed for use in the recruitment industry. • .travel: This is proposed for use in the travel industry. • .post: This is proposed for use in the postal industry. • .mobi: This is proposed for use in the mobile phone industry. • .asia: This is for the use of organisations in the Asian region. 39 • .mail: This is proposed for the creation of a spam free email zone. • .tel: This is proposed to allow telecommunications companies to register telephone numbers as domain names. • .ie and other country level domains